Answers:
The PDCA cycle refers to the activities that a company needs to perform in order to inculcate continuous improvement in its operations. The PDCA cycle includes the following:
Plan
The managers must evaluate the current process and make plans based on the problems they find in the processes.
Do
It refers to the implementation of the plan. During the implementation process, managers should document all the changes that have been made and collect data for evaluation.
Check
It refers to study of the data collected in the “Do” phase. The data is evaluated to see that the on-going plan is achieving the goals established in the plan phase.
Act
It implies that organisations should act based on the results of the first three phases of the cycle. The best way to accomplish this is to communicate the results to other members in the company and then implement the new procedure, if it has been successful.