Answers:
All manufacturing organisations strive to
satisfy their customers in terms of quality, delivery,
and cost of the product. Organisations
deploy World Class Manufacturing (WCM) techniques and methodologies to achieve
the objective of satisfying the needs of their customers. The concept of WCM
was developed after World War II because of Japanese manufacturing resurgence.
The main focus of WCM is continuous improvement in the following areas:
- Quality
- Cost
- Flexibility
- People motivation
- Lead time
- Customer service
- Workforce development and safety