Answers:

Employee engagement is the level of commitment and involvement an employee has towards their organization and its values. An engaged employee is aware of business circumstances and works with his/her organization to improve the performance within the job for the benefit of the organization and to make an effective organization.

The main idea of employee engagement is to offer a positive environment to employees so that they are free to add and desire to contribute more of their energy, efforts and thought processes in more ways than one, and significantly and favourably impact the goals of the organization. It’s about having employees feel fully connected to their company and keen about their job. It is empowering employees to imagine and to start change from their viewpoint. Employee engagement activates increased job satisfaction and employee retention. It maximises workforce productivity. Employee engagement is essential for meeting corporate sales and effective objectives.

Six factors that define employee engagement within an organization are:

  • Challenging work for employees
  • Employees get appropriate decision-making authority
  • Company gives importance to customer satisfaction
  • Employees have excellent career opportunities
  • Company has a reputation as a good employer
  • Individual work is better than team work